placing an order
Questions? Comments? Please email firstname.lastname@example.org.
You can place an order quickly and easily through our secure online shopping cart. You may order online 24 hours a day, 7 days a week. Custom orders are welcome (and encouraged!).
Our standard size bracelets are 6.5". Please measure your wrist prior to purchasing to determine if you need size 7.5".
We accept Visa, Mastercard, Discover, American Express, Google Pay and Apple Pay.
Web orders are made-to-order (with love). Domestic online orders are typically shipped within one week. Custom orders ship within 2-4 weeks. For fine jewelry, please check the product description for lead time. You will be sent a confirmation email when your order has been processed and shipped.
All orders are shipped via UPS or FEDEX. We do not ship via USPS. Upon checkout you will have the option to select shipping speed.
holiday shippingWe're thrilled you're shopping with us for the holidays! Due to the influx of orders we're receiving, we expect to see some delays in shipping and delivery windows. As a small team, please know we're doing our very best to get all orders out in a timely fashion and can't wait to land on your doorstep! In anticipation of a very busy season, we recommend allowing extra time for your package to arrive. Please note that all items purchased during a sale are final sale. Happy shopping!
We ship internationally! We want you to be able to get Alexa Leigh wherever you are!
Please note, all international customers are responsible for any custom/VAT fees that occur when the product arrives to their country.
Sales tax differs by state. It will be added to your order depending on where you're located.
Please email email@example.com to initiate a return.
We accept returns for store credit only if the product is shipped back within 10 days of receipt. Returns past this date will be charged a 20% restocking fee. Wholesale orders are not eligible for returns. Items purchased through other retailers must be returned to the store where the item was purchased. We reserve the right to deny unreasonable repairs and returns. All returns are subject to shipping charges.
Fine jewelry, earrings, mystery boxes, and all custom orders (including ball drop, New Friday, bespokes, custom sizing, diamond letters and trunk show purchases) are final sale. All items purchased during a sale are also final sale. No refunds or exchanges are permitted.
privacy & security
Your privacy is important to us. We do not distribute your personal information to third parties for any purpose. We appreciate your business and are committed to protecting your personal information as we would our own. If you sign up for our mailing list, we will email you occasionally to let you know about Alexa Leigh events and promotions. You can opt out of our email list at any time.
If you are a retailer and are interested in carrying our designs, please email firstname.lastname@example.org.
Don't know what they want? Purchase an e-gift certificate from us and let them choose or make a custom piece. Click here to purchase.
Want something that's one of a kind? We are happy to work with you to customize the perfect piece. Email email@example.com for more info. Please note, all custom orders are final sale.
Custom sizing not available during sale.
Sign up for our mailing list and receive the latest updates on Alexa Leigh jewelry as well as information on sales and special events. Your information is safe with us!
Our jewelry is meant for every occasion and we want you to wear it everyday--we never take it off! Swimming, showering, exercising, and sleeping is recommended, however, please note, the use of perfume, hairspray, and lotions too close to your jewelry may cause tarnishing of metals.
In the unlikely event that your jewelry breaks, we offer restringing services within one year of purchase. Please note, shipping and restringing fees may apply.
We craft our pieces by hand using a variety of rare and precious metals and stones to create a one-of-a-kind piece every time. Any gold filling you see used in our product is either 14k or 18k gold. We use G-H, SI diamonds. Our pieces are made with love, and thus our diamonds are certified from areas free of conflict. Feel free to contact us to find out more.
All of our jewelry (except for fine!) is gold-filled. What does this mean? Gold filled jewelry has a much thicker layer of gold wrapping around its base metal than gold-plated jewelry. This thicker layer makes the jewelry more durable and able to withstand daily wear and tear. As we always say, we wear it in the shower, in the pool, to workout.. we never take our jewels off! Please note, we recommend keeping your gold filled goodies away from oils, perfumes or other chemical substances that may cause them to tarnish.