Please email customerservice@alexaleigh.com to initiate a return.

We accept returns for store credit only if the product is shipped back within 10 days of receipt. Returns past this date will be charged a 20% restocking fee. Wholesale orders are not eligible for returns. Items purchased through other retailers must be returned to the store where the item was purchased. We reserve the right to deny unreasonable repairs and returns.

Anything marked as Final Sale cannot be returned. Fine jewelry, earrings, custom pieces, and collaboration items (including bespoke necklaces, custom word bracelets, custom sizing, and trunk show purchases) are final sale. All items purchased during a sale are also final sale. No refunds or exchanges are permitted.

Please note that we are unable to provide return shipping labels for international returns.

Please email customerservice@alexaleigh.com to initiate a return.

If you place an order between 11/24 and 12/25, your order can returned for store credit until 1/8. Returns past this date will be charged a 20% restocking fee.

Wholesale orders are not eligible for returns. Items purchased through other retailers must be returned to the store where the item was purchased. We reserve the right to deny unreasonable repairs and returns.

Anything marked as Final Sale cannot be returned. Fine jewelry, earrings, custom pieces, and collaboration items (including bespoke necklaces, custom word bracelets, custom sizing, and trunk show purchases) are final sale. All items purchased during a sale are also final sale. No refunds or exchanges are permitted.

Please note that we are unable to provide return shipping labels for international returns.

All orders made through www.alexaleigh.com are packed and shipped with love! Domestic orders including in-stock, ready to wear jewelry typically ship within 1-2 business days. Not sure if this is you? Check out the shipping dropdown on the product page. You will be sent a confirmation email when your order has been processed and shipped.

Most orders are shipped via USPS. Upon checkout you will be given the option to upgrade to expedited shipping for an additional fee. Two Day and Overnight orders are shipped via UPS or FedEx.

You heard it here first... We ship internationally! We want you to be able to get Alexa Leigh wherever you are!

Please note, all international customers are responsible for any customs and/or VAT fees that occur when the product arrives in their home country. Please also note that at this time, we are unable to provide shipping labels for international returns.

We accept Visa, Mastercard, Discover, American Express, Google Pay and Apple Pay.

If you are a retailer and are interested in carrying our designs, please email jordan@alexaleigh.com.

Take a look at our Retailers page to find a stockist near you!

Your privacy is important to us. We do not distribute your personal information to third parties for any purpose. We appreciate your business and are committed to protecting your personal information as we would our own. If you sign up for our mailing list, you're agreeing to be contacted by email to stay in the loop about Alexa Leigh events, promotions, and more!. You can opt out of our email list at any time by hitting unsubscribe at the bottom of any of our emails.

Our jewelry (excluding our solid 14k gold pieces) is either gold-filled or 14k gold vermeil, offering significantly greater durability than traditional gold-plated jewelry. Each piece features a thick layer of gold designed to withstand the normal wear and tear of life.

To help preserve the longevity of your jewelry, we recommend limiting exposure to water, lotions, perfumes, hairsprays, and other harsh chemicals, as prolonged contact may cause the metal to tarnish or wear over time.

In the unlikely event that your jewelry requires repair, we offer repair services for up to one year from the date of purchase. Please note that repair and shipping fees may apply. For more information or to initiate a repair, please contact us at customerservice@alexaleigh.com.

Want something that's one of a kind? Need a different size bracelet? We're more than happy to work with you to customize the perfect piece! Email megan@alexaleigh.com for more information. Please note, all custom orders are final sale. We cannot accommodate custom sizing during a sale period.

Bracelets: The standard size for our bracelets is 6.5"; this is the size most of our customer wear. Please measure your wrist prior to placing your order to determine if you need size a 7.5".

Necklaces: Please reference our size guide on a necklace product page to determine your desired length.

Rings: If you do not know your ring size, we recommend purchasing a ring sizer or using the string method and measuring at home before placing your order. Please see below for a how-to regarding the string method.

1. Wrap the String Around Your Finger
- Choose the finger you want to size.
- Wrap the string snugly (but not tightly) around the base of your finger.
- Make sure it goes over the knuckle if needed.
2. Mark the Overlap
- Use a pen or marker to mark the point where the end of the string overlaps the rest of it—this is your finger’s circumference.
3. Measure the String
- Lay the string flat against a ruler.
- Measure the length in millimeters (mm) from the end to the marked point. This is your finger circumference.
4. Find Your Ring Size
- Use the measurement to find your size using a ring size conversion chart.