Shipping & Returns

Please email to initiate a return.

We accept returns for store credit only if the product is shipped back within 10 days of receipt. Returns past this date will be charged a 20% restocking fee. Wholesale orders are not eligible for returns. Items purchased through other retailers must be returned to the store where the item was purchased. We reserve the right to deny unreasonable repairs and returns. All returns are subject to shipping charges.

Fine jewelry, earrings, mystery boxes, and all custom orders (including ball drop pieces, bespoke necklaces, custom sizing, diamond letters and trunk show purchases) are final sale. All items purchased during a sale are also final sale. No refunds or exchanges are permitted. All orders made through are packed and shipped with love! Domestic orders including in-stock, ready to wear jewelry typically ship within 1-2 business days. Not sure if this is you? Check out the shipping dropdown on the product page. You will be sent a confirmation email when your order has been processed and shipped.

Most orders are shipped via UPS or FEDEX. Upon checkout you will be given the option to upgrade to expedited shipping for an additional fee.